Professionally delivered solutions for complex systems for a multi-million dollar operation when the job had to be done right, on time, and per specifications: •Saved a quarter million dollars by streamlining verification and eliminating waste •Ensured accuracy by consistently delivering quality outcomes under budget •Experienced counseling patrons, motivating colleagues, and finding solutions •Specialized in exceeding expectations and building a loyal, lifetime customer base •Instigated QA engineer certification training and great customer service